Last Updated: Jun 4, 2024
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.Type of Data | Retention Period |
---|---|
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location data | We delete or anonymize data concerning your use of our website within 7 years of collecting it. |
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, including our lifetime warranty. We may keep data beyond this period in anonymized form. |
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, Purchases, Physical characteristics or descriptions, Direct communications with your consumers | We keep customer feedback and correspondence with our customer service in order to fulfill our lifetime warranty to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Direct communications with your consumers, Inferences created from other personal information collected | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, Photos, Direct communications with your consumers | We retain review, survey, and feedback data indefinitely to help fulfill our lifetime warranty. We may keep data beyond this period in anonymized form to help improve our products and services. |
Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations. |
Data we collect for security purposes, including Name, Email address, Online Identifiers | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
We process personal information for the following business and commercial purposes:
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
Personal Information Category | Categories of Service Providers | Categories of Third Parties |
---|---|---|
Personal Identifiers | Business Operations Tool, Commerce Software Tools, Communications Tools, Customer Support Tools, Cybersecurity Providers, Data Analytics Providers, Engineering Contractors, Governance, Risk & Compliance Software, IT Infrastructure Services, Internal Storage, Sales & Marketing Contractors, Sales & Marketing Tools, Shipping Services, Shopping Feed Tool, Virtual Try-On & Augmented Reality Tool, and Website Operations Tool | Ad Networks, Commerce Software Tools, Data Analytics Providers, Sales & Marketing Tools, and Shipping Services |
Internet Activity | Business Operations Tool, Commerce Software Tools, Communications Tools, Cybersecurity Providers, Data Analytics Providers, Engineering Contractors, IT Infrastructure Services, Internal Storage, Sales & Marketing Contractors, Sales & Marketing Tools, Shopping Feed Tool, and Virtual Try-On & Augmented Reality Tool | Ad Networks, Commerce Software Tools, and Sales & Marketing Tools |
Commercial Information | Business Operations Tool, Commerce Software Tools, Communications Tools, Data Analytics Providers, Engineering Contractors, IT Infrastructure Services, Internal Storage, Sales & Marketing Contractors, Sales & Marketing Tools, and Shopping Feed Tool | Ad Networks, Data Cooperative, Payment Processors, and Sales & Marketing Tools |
Financial Information | Business Operations Tool and Internal Storage | None |
Location Information | Business Operations Tool, Engineering Contractors, Internal Storage, Sales & Marketing Contractors, and Sales & Marketing Tools | None |
Physical and Audio Data | Business Operations Tool, Commerce Software Tools, Engineering Contractors, IT Infrastructure Services, Internal Storage, Sales & Marketing Tools, and Virtual Try-On & Augmented Reality Tool | None |
Consumer Communications | Business Operations Tool, Communications Tools, Engineering Contractors, IT Infrastructure Services, Internal Storage, and Sales & Marketing Tools | None |
Inferences from Other Data | Business Operations Tool, Commerce Software Tools, Internal Storage, Sales & Marketing Contractors, Sales & Marketing Tools, and Shopping Feed Tool | None |
This section provides additional information for people in the European Economic Area (EEA) or United Kingdom (UK). The terms used in this section have the same meaning as in the General Data Protection Regulation and the UK Data Protection Act (GDPR). The term “personal information” as used in this notice has the same meaning as “personal data” in the GDPR.
The personal data we collect and how we share it is described above in our Privacy Policy.
We may disclose your personal information to the following third party controllers for business purposes:Instagram Ads, Apple Pay, Rakuten, Microsoft Clarity, Microsoft Ads, Affirm, Facebook Ads, PayPal - Pay with PayPal, Venmo, Pay Later, Shop Pay, Criteo Dynamic Retargeting, Shopify Audiences, Tiktok Ads, DHL, FedEx, UPS, USPS, Google Pay, Pinterest Ads, Google Ads. To understand how these parties handle your data, please refer to their respectiveprivacy policies.
We use cookies to improve your experience on our site and to allow us and third parties to personalize the marketing content you see on other websites and social media. Website visitors from European Privacy Law regions can control cookie settings. Manage your region specific consent settings here.
We use these cookies for things like security, logins, site errors, and processing payments. We can't turn these necessary cookies off, but you can control them in your browser.
Cookie Name | Provider | Duration |
---|---|---|
__cf_bm | Cloudflare | 31 Mins |
__cf_bm | Cloudflare | 31 Mins |
__zlcmid | Zendesk | 1 Year |
_cfuvid | Cloudflare | Session |
_cfuvid | Cloudflare | Session |
_cmp_a | Shopify | 1 Day |
_rsession | First Party | 31 Mins |
_ruid | First Party | 1 Year 1 Month 5 Days |
_tracking_consent | Shopify | 1 Year |
AWSALBCORS | Amazon Web Services | 7 Days |
cart_currency | Shopify | 14 Days |
keep_alive | Shopify | 31 Mins |
receive-cookie-deprecation | First Party | Session |
receive-cookie-deprecation | First Party | Session |
secure_customer_sig | Shopify | 1 Year |
shopify_pay_redirect | Shopify | 1 Hour |
These cookies tell us how you use our sites and apps, and provide information to help us improve your experience.
Cookie Name | Provider | Duration |
---|---|---|
__attentive_cco | Attentive | 1 Year 1 Month 5 Days |
__attentive_dv | Attentive | 1 Day |
__attentive_pv | Attentive | 31 Mins |
__hssc | Hubspot | 31 Mins |
__hssrc | Hubspot | Session |
__hstc | Hubspot | 5 Months 27 Days |
_clck | Microsoft Clarity | 1 Year |
_clsk | Microsoft Clarity | 1 Day |
_ga | Google Analytics | 1 Year 1 Month 5 Days |
_ga_3CP56RDR4R | Google Analytics | 1 Year 1 Month 5 Days |
_ga_82ZE2R2LEP | Google Analytics | 1 Year 1 Month 5 Days |
_gat | Google Analytics | 2 Mins |
_gid | Google Analytics | 1 Day |
_landing_page | Shopify | 14 Days |
_orig_referrer | Shopify | 14 Days |
_shopify_s | Shopify | 31 Mins |
_shopify_sa_p | Shopify | 31 Mins |
_shopify_sa_t | Shopify | 31 Mins |
_shopify_y | Shopify | 1 Year |
CLID | Microsoft Clarity | 1 Year |
MR | Microsoft Clarity | 7 Days |
rbuid | Hubspot | 1 Month |
SM | Microsoft Clarity | Session |
SRM_B | Microsoft Ads | 1 Year 25 Days |
uid | Google Analytics | 5 Months 27 Days |
uuid | Rockerbox | 1 Month |
We use these cookies to enhance functionality and personalize content for you. For example, they allow us to remember you when you return to our website or app. If you do not allow these cookies then some or all of these services may not function properly.
Cookie Name | Provider | Duration |
---|---|---|
fw_chid | Firework | 1 Year |
fw_se | Firework | 1 Year |
fw_uid | Firework | 1 Year |
fw_utm | Firework | 1 Year |
hubspotutk | Hubspot | 5 Months 27 Days |
localization | Shopify | 1 Year |
swym-cu_ct | Swym Wishlist Plus | 1 Year |
swym-email | Swym Wishlist Plus | 1 Year |
swym-instrumentMap | Swym Wishlist Plus | 1 Year |
swym-o_s | Swym Wishlist Plus | 31 Mins |
swym-pid | Swym Wishlist Plus | 1 Year |
swym-session-id | Swym Wishlist Plus | 31 Mins |
swym-swymRegid | Swym Wishlist Plus | 1 Year |
These cookies help us decide which products, services and offers may be relevant for you. We use this data to customize the marketing content you see on websites, apps and social media, and to measure your interactions with that content. We might use these cookies to advertise our products to you when you visit other websites.
Cookie Name | Provider | Duration |
---|---|---|
__attentive_cco | Attentive | 1 Year 1 Month 5 Days |
__attentive_id | Attentive | 1 Year 1 Month 5 Days |
__attentive_ss_referrer | Attentive | 31 Mins |
__kla_id | Klaviyo | 1 Year 1 Month 5 Days |
_attn_ | Attentive | 1 Year 1 Month 5 Days |
_cc_dc | Lotame | 8 Months 25 Days |
_cc_id | Lotame | 8 Months 25 Days |
_fbp | Facebook Ads | 2 Months 29 Days |
_gcl_au | Google Ads | 2 Months 29 Days |
_pin_unauth | Pinterest Ads | 1 Year |
_pinterest_ct_ua | Pinterest Ads | 1 Year |
_tt_enable_cookie | Tiktok Ads | 1 Year 25 Days |
_ttp | Tiktok Ads | 1 Year 25 Days |
_ttp | Tiktok Ads | 1 Year 25 Days |
_uetsid | Microsoft Ads | 1 Day |
_uetvid | Microsoft Ads | 1 Year 25 Days |
A3 | Yahoo | 1 Year 1 Day |
am_tokens | Mediavine | 14 Days |
am_tokens_invalidate-verizon-pushes | Mediavine | 14 Days |
anj | Microsoft Ads | 2 Months 29 Days |
ANONCHK | Microsoft Clarity | 11 Mins |
ar_debug | Pinterest Ads | 1 Year |
ar_debug | Google Ads | 1 Month |
audit | Magnite | 1 Year |
ayl_visitor | OpenWeb | 1 Month |
bkdc | Oracle BlueKai | 5 Months 27 Days |
bkpa | Oracle BlueKai | 5 Months 27 Days |
bku | Oracle BlueKai | 5 Months 27 Days |
CMID | Index Exchange | 1 Year |
CMPRO | Index Exchange | 2 Months 29 Days |
CMPS | Index Exchange | 2 Months 29 Days |
criteo | Criteo Dynamic Retargeting | 14 Days |
csync | Equativ | 1 Year |
cto_bundle | Criteo Dynamic Retargeting | 1 Year 25 Days |
cto_bundle | Criteo Dynamic Retargeting | 1 Year 1 Month 1 Day |
cto_first_party_domain | Criteo Dynamic Retargeting | Session |
cto_first_party_id | Criteo Dynamic Retargeting | Session |
cto_partner_id | Criteo Dynamic Retargeting | Session |
data-c | Media.net | 1 Month |
data-c-ts | Media.net | 1 Month |
demdex | Adobe Experience Cloud | 5 Months 27 Days |
dpm | Adobe Experience Cloud | 5 Months 27 Days |
fw_bid | Firework | 1 Year |
icts | Rakuten | 1 Year |
IDE | Google Ads | 1 Year 1 Month 5 Days |
khaos | Magnite | 1 Year |
MR | Microsoft Ads | 7 Days |
MR | Microsoft Ads | 7 Days |
MUID | Microsoft Ads | 1 Year 25 Days |
MUID | Microsoft Clarity | 1 Year 25 Days |
mv_tokens | Mediavine | 14 Days |
mv_tokens_invalidate-verizon-pushes | Mediavine | 14 Days |
pid | Equativ | 1 Year 1 Month 1 Day |
ptrcriteo | Criteo Dynamic Retargeting | 1 Year |
receive-cookie-deprecation | Google Ads | 5 Months 27 Days |
receive-cookie-deprecation | Criteo Dynamic Retargeting | 1 Year 25 Days |
receive-cookie-deprecation | Microsoft Ads | 1 Year 1 Month 5 Days |
receive-cookie-deprecation | Magnite | 2 Months 29 Days |
rmuid | Rakuten | 1 Year |
TDCPM | The Trade Desk | 1 Year |
TDID | The Trade Desk | 1 Year |
TestIfCookieP | Equativ | 1 Year 1 Month 1 Day |
tt_viewer | Tiktok Ads | 30 Days |
uid | Criteo Dynamic Retargeting | 1 Year 25 Days |
uuid2 | Microsoft Ads | 2 Months 29 Days |
visitor-id | Media.net | 1 Year |
XANDR_PANID | Microsoft Ads | 2 Months 29 Days |
We process personal data on the following lawful bases:
Where we process personal data on the basis of our legitimate interests, we pursue the following interests: Analyzing Data, Conducting Surveys, Creating Customer Profiles, Delivering Targeted Ads, Fulfilling Customer Orders, Improving Our Products & Services, Meeting Compliance & Legal Requirements, Operating Our Website or Mobile Apps, Preventing Fraud, Processing Payments, Providing Customer Support, Sending Promotional Communications, Storing and Managing Data, and Tracking Purchases & Customer Data.
We may send the personal data of individuals in the EEA/UK/CH to third countries, including the United States, where it may be stored or processed, for example on our service providers’ cloud servers. When we transfer personal data, we rely either on Adequacy Decisions as adopted by the European Commission (EC), the UK Information Commissioner's Office (ICO), or the Swiss Federal Data Protection and Information Commissioner (FDPIC) on the basis of the EU-US Data Privacy Framework, UK-US Data Bridge, and Swiss-U.S. Data Privacy Framework agreements, Standard Contractual Clauses (SCCs) issued by the EC or the FDPIC, or International Data Transfer Agreements (IDTAs) approved by the ICO. Data protection authorities have determined that the SCCs and IDTAs provide sufficient safeguards to protect personal data transferred outside the EEA/UK/CH. You may read more about international data transfer mechanisms at the following links:
Individuals in the EEA/UK/CH have the following rights regarding their personal data.Make a Privacy Request by clicking here. Once you submit a request, we will verify your identity and process your request in most cases within 30 days.
Right to access. You have the right to request a copy of the personal data we hold about you.
Right of portability. You have the right to ask us to transfer your data to another party.
Right to rectification. You have the right to request that we rectify any incorrect information we have about you.
Right of erasure. You have the right to request that we erase (delete) any personal information we hold about you.
Right to withdraw consent. You have the right to withdraw your consent at any time when we rely on your permission to process your personal data.
Right to object. You have the right to object to our use of data about you.
Right to lodge a complaint with a supervisory authority. You have a right to lodge a complaint with a supervisory authority. For more information, you can visit theInformation Commissioner’s Office website at https://ico.org.uk/, the Federal Data Protection and InformationCommissioner’s website at https://www.edoeb.admin.ch/, or see a list of EU Data Protection Authorities athttps://www.gdprregister.eu/gdpr/dpa-gdpr/.
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